A Quick System Guide ~
The Micros 2700 XL Touchscreen Unit.
No other system has grown more restaurants businesses than the MICROS 2700
Hospitality Management Systems (HMS). With over 65,000 units in 20,000 restaurants,
it's the most trusted and widely used restaurant POS system in the world.
The 2700 HMS's integrated hardware and software and full-featured functionality
make it a cost-effective solution for a wide range of hospitality applications.
The MICROS 2700 HMS has proven itself over time in the toughest restaurant
environments. Its track record for rugged durability and low maintenance requirement
is unmatched in the industry. For day-in, day-out reliability, ease-of-use
and complete operational and reporting features, the MICROS 2700 is the proven
choice.
All the Functionality You Need Today
Split checks. Send items to the kitchen as they're ordered. Use different
menus in different day parts. Route orders to multiple printers. Print or
view reports anytime, at any terminal. The 2700 HMS does everything you need
to run an efficient, profitable, restaurant. In either keyboard or touch screen
models, the 2700 HMS's simple, intuitive interface makes it easy for your
employees to concentrate on what's important: your customers.
And it's ability to record and report transactions quickly and accurately
makes it easy for you to keep track all of your vital information. You can
access menu item, employee sales, revenue center, time period and system-wide
totals at a touch of a button. The information you need is at your fingertips.
Key Features:
- Flexible programming and multiple hardware options allow the system to
operate in a variety of environments, from counter service to fine dining.
- Resilient terminals use fault-tolerant peer-to-peer architecture to minimize
downtime
- Management reports can be viewed from any terminal, and printed to any
printer
- Integrated magnetic card reader for credit and debit card processing,
frequent diner programs and system security.
- Touch screen model combines flexible touch screen fonts and key sizes
to create intuitive, user-friendly screens
- Menu item changes are fast and easy with "screen lookups" that automatically
link items to the appropriate screen.
- Macros reduce keystrokes for fast access to repetitive tasks, such as
reports or splitting checks.
- Accurate, Timely Management Reporting The 2700 HMS gives you all the information
you need, when you need it.
The following reports are available by system, terminal or revenue center, with
current and/or to-date totals:
- Employee/cashier balance
- Employee tip
- Open and closed checks
- Time period sales analysis
- Group & category sales analysis, detailed or summary.
Credit Cards
Yes, it is possible to run integrated credit cards on your 2700 system with
a package called RM2700. The bad news is that RM2700 isn't supported anymore
and it does not support credit card masking (hiding all but the last digits
of the account number), so your customers will see their entire credit card
number with expiration date on their receipt. THIS IS ILLEGAL in many states
and is now illegal in almost all states as of MARCH 15th, 2004. What is the
answer? Use a standalone credit card processing system in the short term or
talk with your credit card clearing house to see about a multiplexed multi-station
solution.
Manager Procedures
Let's go into details on how the menu items work. 8-CHANGE MENU ITEM ASSIGNMENT
is where we will start. Use the PGUP (page up) and PGDN (page down) keys to
move the cursor to the next/previous page. Once in a modifying menu, use the
CONTROL+PGUP/CONTROL+PGDN keys to go to the next page.
- MENU ITEM NUMBER: A unique number that identifies the menu item. REQUIRED
- MENU ITEM NAME: The primary name is used for display, guest checks, receipts
and reports.
- NAME (2nd): Used for a second language (i.e. spanish in the kitchen) Generally,
leave it blank.
- MAJOR GROUP: Enter the group or 0 (zero) to disassociate the item with
a major group.
- FAMILY GROUP: Enter a family group #. Enter 0 if you don't want to print
on reports.
- NLU NUMBER: 12 digits represent the access number of each NLU menu item.
- HALO: High amount lock out. The highest amount someone can override this
item to. PREVENTS over-rings.
- PRICES 1-4: Used for multiple level pricing/discounts usually go into
price levels 2-4, #1 is NORMAL PRICE.
- PRIVELAGE GROUP: Which of the 3 priv groups this item belongs to. Used
to restrict access by employees. 0=NO CONTROLS
- SALES ITEMIZER: Basically, a category for your item. (i.e. beverage, food,
alchohol etc)
- PRESET PRICE: 1=Price is preset 0=Type it in at the POS as you sell it.
- DO NOT COUNT $0: Set it to 1. Controls printing on Menu Item Reports.
- CONDIMENT MI: If this item is a condiment, set it to 1. NORMAL ITEMS (i.e.
Soup) = 0
- NEGATIVE MI: Allow negative prices? 1=yes, 0=no
- SUB-LVL PRICE: 0=use levels 1-4 1=use price levels 1-4
- DISCOUNT ITEMIZERS: Default this to 1. CALL FOR DETAILS
- TAXABLE: Levels 1-4 are used to apply sales taxes. Key in your sales tax/meals
tax/alch tax rate.
- ALLOW DISC: 1 = yes, 0= NEVER discount
- SUPPRESS DETAIL: If amount is $0.00 for the item, don't print (i.e. ketchup
or other condiments)
- WEIGHED ITEM: 1= price based on weight, 0= not weight based.
- 2 NAMES ON CHECK: Set it to 1 to print just 1 line. Set to 0 if you want
both lines (above)
- NLU KEY LINK: The last 2 digits of the keyboard link. This way you can
press a key to get a menu item directly.
- PRINT GROUP: Levels 1-8 --- basically you decide which level an item belongs.
The items in group 1 can be printed on a separate printer from groups 2-8.
Usually, you'll have an appetizer printer, salad printer, soup printer,
entree printer bar printer and whatever else you need.
*Turn the Illinois key right and press SHIFT+ENTER
and you'll be in the MASTER KEY configuration screen. Lots of set
up and diagnostics can be easily accessed here.
*To reset a 2700 terminal, Turn power off, hold the CLEAR
key down while powering ON. Now the terminal is reset.
With all the new credit card security requirements, you may have been told you need to upgrade your system in order to comply. If you are using MICROS Pos 3700 system, 8700 system, or 9700 system version we can help avoid a costly and unnecessary upgrade and still be in compliance with all the new regulations. Do not hesitate to CONTACT US TODAY and find out how you can do it for less!
